When making an online purchase from Vykon Inc., you agree to pay for the contents of your Vykon Inc. shopping cart, including the shipping cost and any applicable taxes. The total amount due is clearly displayed on the cart check out page and indicated next to ‘Total.’ The total amount due will be debited from your method of payment as soon as the ‘Place Order’ button is clicked.
Every effort will be made to accommodate cancelation requests of less than 24 hours’ notice but cannot be guaranteed.
You may contact customer service in the following ways:
By email at firstname.lastname@example.org.
Or by phone at 613-621-5052 | 1-800-732-5962.
We’re proud to offer you a 30-day (from shipment date) money-back guarantee on all products sold through Vykon Inc.; with the exception of those classified as Customized Supplements via vykoncustoms.com.*
Refunds will be applicable on products returned, and received, within 30 days of the shipping date, products must be unopened and in their original packaging* and use of a shipping service that provides delivery confirmation (tracking number) is required.
To initiate this process, please email us at email@example.com or contact us by phone at 1-800-732-5962.
The customer is responsible for the return shipping costs.
Once we have received your return in house, we will give you a full refund less your original shipping cost. Refunds will be issued to your original payment method (credit card).
Vykon Inc. is not responsible for missing, damaged, or stolen packages via couriers – for these kinds of issues, Vykon Inc. will manage refunds and replacements on a case by case basis.
Contact Customer Support at firstname.lastname@example.org or 1-800-732-5962.
*There are no refunds on Vykon Customized supplements. Classification for customized supplements are those where “Add-ons” have been purchased.